At The Handmade Shortbread Company, we are committed to protecting your privacy. Any personal information that we request from you will be safeguarded under the Data Protection Act 1998. This act regulated the processing of information relating to individuals, including the holding, use or disclosure of such information.
The "personal" information we collect and how we use it
The personal information we cllect consists of your name, address, phone number and email address. You are under no obligation to give us this information an your enjoyment of the site will not be affected if you decide not to give this to us. We use the information you give us to enable us to respond to any enquiry you submit to us via the 'contact us' page.
We don't require you to give us any information to simply use the website. We only collect your information in connection with your participation in any promotions or competitions offered by us and the information you provide when giving us feedback or completing profile forms. We may also monitor aggregate customer traffic patterns and site us.
Keeping your information secure
Our data is stored in a secure database protected by a number of access controls. Data collected through the registration process or market research processes on the site will be used to improve the site, helping us to tailor our services to your needs. By using this website, you agree that we may collect and use data as described above. At all times, we will keep your information secure as required and manage it in accordance with our legal responsibilities under privacy and data protection laws where we operate. When we no longer need it, we will dispose of it securely.
For the purposes of the Data Protection Act 1998, THSC will be the Data Controller for all information collected.
Providing information to others
We may share your information with companies and organisations that process data on your behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes. We will always make it clear how we do this and allow you to select to whether, and to whom, your details may be disclosed.
Access rights and updating your details
You have the right to request a copy of the information that we hold about you. If you think any of the personal information we hold about you is inaccurate, you may also request a correction. You also have a right, in certain circumstances, to require us to stop processing your personal information. In relation to all of these rights, please write to us at Unit 1, 32 Kilcreggan Court, Hillhouse Industrial Estate, Hamilton, Lanarkshire, ML3 9FS, marking all correspondance "For the attention of the Legal Team". Please note that we may charge a small administrative fee for the provision of a copy of your personal information. We may also request proof of identity. In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to soe of your personal information, and we will notify you of the reason.
Third Party Sites
This Privacy Policy only applies to the www.thehandmadeshortbread.co.uk site.
Cookies
The THSC website uses 'cookies' which include third party cookies to support analytics functionality. By accessing or using this website, it is assumd you agree to the terms of our Cookies Policy. If you do not agree to these terms, please do not access or use this site.
'Cookies' are small computer files of letters and numbers which are downloaded onto your device and collect information about the way in which you navigate and use the website and internet. We may occassionally use 'cookies' to enhance some of the functionality of the website. Cookies will 'remember' when your computer or device has accessed this website and are essential to the effective operation of our website.
We use Google Analytics Demographics and Interest Reporting on this site, in order to learn about how visitors use our site. All data is anonymous and we will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. For more information, and to find out how to switch cookies off and opt out of Google Analytics, please refer to our separate Cookies Page.
Updates
If we decide to change our Privacy Policy, we will post those changes on this site so that you are always aware of what information we collect, how we use it and under what circumstance we disclose it. We will assume that your continued use of the site indicates your acceptance of this policy.
Contact
If you have any questions about this Privacy Policy, please contact us through the Contact page of this website.